Privacy Policy

Ch. Rahmat Ali Hospital

Ch. Rahmat Ali Hospital is committed to protecting the privacy and security of our patients, donors, website visitors, and supporters. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, make a donation, or contact us.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full Name

• Email Address

• Phone Number

• Mailing Address

• Donation Amount

• Appointment or inquiry details

• Payment transaction details

b) Technical Information

• IP address

• Browser type

• Device information

• Website usage data collected through cookies

We collect only the information necessary to provide healthcare services, process donations, respond to inquiries, and meet legal obligations.

2. How We Use Your Information

Your information may be used for:

• Processing donations and issuing receipts

• Responding to medical or general inquiries

• Scheduling appointments (where applicable)

• Maintaining financial and administrative records

• Improving our website and services

• Complying with healthcare regulations and legal requirements

We do not sell, rent, or trade personal information to third parties.

3. Payment Security

Online payments and donations are processed through secure third-party payment gateways.

Ch. Rahmat Ali Hospital does not store complete credit or debit card details on its servers. Payment data is handled securely by certified payment providers using encryption and security standards.

4. Data Sharing

We may share limited personal information with:

• Secure payment processors

• Healthcare professionals (where necessary for patient care)

• Government or regulatory authorities when legally required

• Legal or financial advisors in case of disputes

All data sharing is conducted under strict confidentiality and security standards.

5. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill healthcare services

• Maintain financial and audit records

• Comply with legal and regulatory requirements

Once data is no longer required, it is securely deleted or archived.

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us improve site functionality and understand visitor behavior.

Users may disable cookies through their browser settings, though certain website features may not function properly.

7. Data Protection & Security

Ch. Rahmat Ali Hospital implements reasonable administrative, technical, and physical safeguards to protect personal information from:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

While we take strong security measures, no online transmission can be guaranteed to be completely secure.

8. Your Rights

You may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of personal data (where legally permitted)

• Withdraw consent for non-essential communications

To exercise your rights, please contact us using the details below.

9. External Links

Our website may contain links to third-party websites. Ch. Rahmat Ali Hospital is not responsible for the privacy practices or content of external websites.

10. Updates to This Policy

Ch. Rahmat Ali Hospital reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website indicates acceptance of the updated policy.

11. Contact Information

For any questions regarding this Privacy Policy or your personal information, please contact:

Ch. Rahmat Ali Hospital
📧 Email: info@chrahmatalihospital.org.pk
📞 UAN: +92 (042) 35151354